Online learning options ideal for small businesses

This article was originally published in the October issue of the Business Journal (page 25). It’s a vibrant publication, check it out!  Improve training retention and effectiveness at lower cost Need to fix that broken shaft on your lawn mower? Or assemble a photography studio light that was shipped with sparse instructions? No worries; a quick scan…

Read More

Are you setting off fireworks unintentionally in your organization?

The word ‘fireworks’ conjures up images of exuberant celebration, bursts of beautiful streams of light, and energetic sound booms. These rockets red glare are a beloved part of any good July 4th party. But not everyone is a fan. Grace, our timid and fearful dog, has a completely different perspective. Fireworks are anything but merry…

Read More

Managing Millenniums

The increasing number of grey hairs in my head, along with my blurry eyesight, are the daily reminders of my aging. Yet, I don’t feel old. And when I listened to the panel of impressive millenniums at a seminar I attended on Wednesday, I felt like a kindred spirit to the panelists who represented the…

Read More

When Being Nice Gets You Into Trouble

Twice this week I had conversations with intelligent, seasoned managers who were struggling with a decision. In both cases, they were torn about the right way to handle a “very nice” employee who wasn’t performing. Personalities often muddy the waters on how we sort through our business decisions. We can pull the trigger too fast on…

Read More

Employees who embrace change get enormous appreciation

One of the most appreciated traits for any employee is the ease in which they embrace change. When an individual gets excited at the prospect of a new process or project, rather than kicking, screaming, and complaining the whole way, it’s easy to understand a manager’s reaction to someone’s ease of moving with instead of against a…

Read More

Apply these leadership lessons today from the New Hampshire primary

I’m not a political junkie but if you live in New Hampshire, like I do, you can’t avoid the scene. Tuesday’s ‘First in the Nation’ presidential primary process can not be missed or eluded. Politicians and their entourages, including a passel of reporters, are zigzagging across the state, making formal appearances in dozens of scheduled town hall meetings and…

Read More

Seasons’ Greetings, now and all year long!

The magic of the holiday season is here. Why not find ways to keep the spirit alive in your workplaces during all the seasons? That’s why the title “Seasons’ Greetings” — with the apostrophe after the s — is not a typo! Let’s make sure that the festivities and generosity found this time of year transcends…

Read More

Focus: It means the difference between success and mediocrity

There are many demands placed on today’s worker. No one is exempt from this pressure, from CEO to clerk. We’re all asked to accomplish a high volume of error-free outcomes. Just keeping up with a day’s worth of incoming email can seem daunting, much less making headway on the long-range goals you’ve set (or others have…

Read More