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Online learning options ideal for small businesses
This article was originally published in the October issue of the Business Journal (page 25). It’s a vibrant publication, check it out! Improve training retention and effectiveness at lower cost Need to fix that broken shaft on your lawn mower? Or assemble a photography studio light that was shipped with sparse instructions? No worries; a quick scan…
Read MoreAre you setting off fireworks unintentionally in your organization?
The word ‘fireworks’ conjures up images of exuberant celebration, bursts of beautiful streams of light, and energetic sound booms. These rockets red glare are a beloved part of any good July 4th party. But not everyone is a fan. Grace, our timid and fearful dog, has a completely different perspective. Fireworks are anything but merry…
Read MoreManaging Millenniums
The increasing number of grey hairs in my head, along with my blurry eyesight, are the daily reminders of my aging. Yet, I don’t feel old. And when I listened to the panel of impressive millenniums at a seminar I attended on Wednesday, I felt like a kindred spirit to the panelists who represented the…
Read MoreWhen dealing with messy employee issues, don’t let time stand still
When you are in the throes of a messy employee issue, it can consume every moment. Even when you aren’t actively dealing with it, you are thinking about it. You just want it to end, but it feels like it will last forever. Time stands still, frozen in place, you’re sinking in quicksand with no…
Read MoreWhen Being Nice Gets You Into Trouble
Twice this week I had conversations with intelligent, seasoned managers who were struggling with a decision. In both cases, they were torn about the right way to handle a “very nice” employee who wasn’t performing. Personalities often muddy the waters on how we sort through our business decisions. We can pull the trigger too fast on…
Read MoreEmployees who embrace change get enormous appreciation
One of the most appreciated traits for any employee is the ease in which they embrace change. When an individual gets excited at the prospect of a new process or project, rather than kicking, screaming, and complaining the whole way, it’s easy to understand a manager’s reaction to someone’s ease of moving with instead of against a…
Read MoreApply these leadership lessons today from the New Hampshire primary
I’m not a political junkie but if you live in New Hampshire, like I do, you can’t avoid the scene. Tuesday’s ‘First in the Nation’ presidential primary process can not be missed or eluded. Politicians and their entourages, including a passel of reporters, are zigzagging across the state, making formal appearances in dozens of scheduled town hall meetings and…
Read MoreBefore setting new year’s resolutions, what did you learn from last year?
Last January, I wrote this post about what I wanted to accomplish in 2015. The concept I used to help me set my goals was based on identifying one word that reflected your priorities. So here am I, one year later, with information to share on how I did. In truth, things did not work out as I…
Read MoreSeasons’ Greetings, now and all year long!
The magic of the holiday season is here. Why not find ways to keep the spirit alive in your workplaces during all the seasons? That’s why the title “Seasons’ Greetings” — with the apostrophe after the s — is not a typo! Let’s make sure that the festivities and generosity found this time of year transcends…
Read MoreFocus: It means the difference between success and mediocrity
There are many demands placed on today’s worker. No one is exempt from this pressure, from CEO to clerk. We’re all asked to accomplish a high volume of error-free outcomes. Just keeping up with a day’s worth of incoming email can seem daunting, much less making headway on the long-range goals you’ve set (or others have…
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