Managers play a key role in an employee performance problem

By Robin | February 25, 2011 |

It’s their fault that the problem exists in the first place, right? But my experience with Grace gave me a lesson in this flawed thinking. The first few days Grace came home, she was an angel. Perfectly adorable. Then an occasional irritating incident would happen, like her walking by my bookshelves of cotton quilting fabric…

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